Terms and Conditions
Last Updated: Aug 19, 2025
1. Introduction
Welcome to bloomss.in (“we,” “our,” “us”). By accessing or using our website and purchasing from us, you agree to comply with these Terms and Conditions. Please read them carefully before making any purchase. If you do not agree, you may not use our services.
2. Eligibility
- You must be at least 18 years of age to place an order on bloomss.in.
- By using this website, you represent that you have the legal capacity to enter into binding agreements.
3. Products and Services
- We specialize in selling fresh flowers, bouquets, and related products.
- All products are subject to availability.
- Images on the website are for illustration purposes; actual products may vary slightly due to seasonal availability and natural variations.
4. Pricing and Payment
- All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.
- Payment must be made in full before order confirmation.
- We accept online payments through secure third-party gateways.
5. Order Confirmation and Delivery
- Once an order is placed and payment is received, you will receive an order confirmation via email or SMS.
- Delivery timelines are approximate and subject to availability, weather conditions, and unforeseen circumstances.
- In case of delivery delays, we will make reasonable efforts to notify you.
6. Customer Responsibility
- Customers are responsible for providing accurate delivery details (name, address, contact number).
- We are not liable for failed deliveries due to incorrect information provided by the customer.
7. Refund and Return Policy
- Flowers and floral products are perishable items.
- Customers are expected to check and verify the flowers at the time of purchase or delivery.
- Once the purchase is completed, no return, exchange, or refund is available under any circumstances.
- In case of visible damage or quality concerns, it must be raised immediately upon delivery or collection. Claims made after purchase will not be entertained.
8. Cancellations
- Orders once placed cannot be cancelled after payment is processed.
- Bloomss.in reserves the right to cancel any order in case of product unavailability or unforeseen issues. In such cases, a full refund will be issued.
9. Limitation of Liability
- We make every effort to ensure product quality, but we are not responsible for:
- Delays caused by incorrect delivery details.
- Product condition if the recipient is unavailable at the delivery location.
- Natural changes in flowers due to weather, handling, or time.
10. Intellectual Property
- All content on bloomss.in, including text, images, logos, and designs, is the property of Bloomss and protected by copyright laws.
- You may not use, reproduce, or distribute our content without prior written consent.
11. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of the courts in Kochi, Kerala.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@bloomss.in
Phone: +91 9544642229
Address: CC 25/164 Chullickal, Kochi 082005